WhatsApp Communications Policy
WhatsApp Communications Policy
Effective Date: January 1, 2026
1. Transactional Communications
Uphill Cafe uses WhatsApp to send important, non-promotional updates regarding your orders, including:
- Order confirmations
- Status updates (Preparing, Ready, Out for Delivery)
- Customer support messages related to your active order
These messages are essential for order fulfillment.
2. Promotional/Marketing Communications
We will only send promotional or marketing messages via WhatsApp if you have explicitly opted in (e.g., by checking the consent box during checkout).
3. Opting Out
You can opt out of promotional WhatsApp messages at any time by updating your account preferences or contacting our support team. Please note that you will continue to receive essential transactional messages for active orders even if you opt out of marketing communications.